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Lavasoft FAQ pages
I have a problem connecting to the Internet
If you experience issues with connecting to the Internet, try turning off the Total Security Firewall to determine if that is the cause.
To do this, open up the Total Security Interface and click the button beside the Firewall feature and then select Disable Firewall.
If your Internet connection returns when the Firewall is off, try resetting it.
To do this, click on Change Settings beside the Firewall section.
In this new window, select the appropriate Rule Set, click Edit->Switch to Extended Edit Mode.
In the Extended Editing Mode, click the Reset button.
This should hopefully resolve the issue.